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Privacy Notice Effective Starting Date: march 15, 2019

This Privacy Notice was developed by Wuhan Huike Sky Science and Technology Co.,Ltd.Wuhan Huike Sky Science and Technology Co.,Ltd., (“”, “hktxcn”, “we”, “us” or “our”) and applies to personal information we collect from visitors, registered users, and licensed users of our hktxcn Services, which are our Websites Cloud Services (software-as-a-service solutions) and Downloadable Products (downloadable software products and mobile applications).
This Policy describes how personal information is collected, for what purposes it is collected, how we share it, how we handle the content you place in our products and services, and the steps we take to secure this information. 


 Why do we collect personal information

Personal Information is information about you that can be used alone, or combined with other information, to identify you personally. Personal Information is a broad concept and includes a wide range of information such as, name, email address, mailing address, IP addresses and cookie identifiers. Personal Information does not include information that has been anonymized such that it does not allow for the identification of a specific individual. We collect Personal Information to operate effectively, and to provide you the best experiences with our hktxcn Services.

 How do we collect personal information

We, and our service providers, collect personal information in a variety of ways. If you choose not to provide us with personal information when requested, we may not be able to provide you with the information and/or services you have requested or otherwise fulfill the purpose(s) for which we have asked for the personal information. Aside from this, your visit to our websites will remain unaffected. When we collect your personal information, we will let you know the why we are collecting it and how we will use the information.

Personal Information you provide to us

Account and Profile Information: We collect Personal Information when you register for an account, modify your account profile, download and install our mobile applications, or apply for a job. Personal Information we collect may include your contact information (name, email address, telephone number, mailing address), the information on your resume/CV and/or cover letter/letter of application (employment history, education, references, etc), and other information provided during an interview or in a communication with us. You may provide this information directly when you enter it in Services, or in some cases another user may provide it on your behalf. If you are providing information (including Personal Information) about someone else, you confirm that you have the authority to act for that person, and to agree to this Privacy Notice. We do not request sensitive personal information.

User Content: If you create, input, submit, post, upload, transmit, and/or store information (“User Content”) while using the htkxcn Services, your Personal information such as name, email address or other contact information will be associated with that User Content. For example, information regarding a problem you are experiencing with a hktxcn Service could be submitted to our Support Services or posted in our public forums. Any information, including Personal Information, that you submit to our Websites could be visible to the public unless submitted to a secure area in the Website.

Personal Information we collect from your use of hktxcn Services

Log files:

When you interact with the hktxcn Services, we generate log files to help us operate and improve our Product Services. Web log files includes internet protocol (IP) addresses as well as browser type, internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, identification numbers associated with your Devices, your mobile carrier, and system configuration information. For our Cloud Services, the information we collect includes the URLs you accessed, usernames as well as elements of content (such as JIRA project names, project keys, status names, and JQL filters, and Confluence page titles and space names) as necessary for the Cloud Services to perform the requested operations. Occasionally, we connect Personal Data to information gathered in our log files as necessary to improve hktxcn Services for individual customers.

Analytics Information from our Website:

We collect analytics information using cookies to help us operate and improve our website. The analytics information includes elements of content related to the function the user is performing. As such, the analytics information may include Personal Information.

Usage Data:

“Usage Data” is aggregated data about a group or category of services, features or users that should not contain Personal Information. If Usage Data contains Personal Information, it is a byproduct of our efforts to understand broader patterns and trends. It is not a concerted effort by us to examine the content of any particular user.

Analytics Information from Cloud Services:

We collect analytics information when you use our Cloud Services to help us improve our hktxcn Services. The analytics information consists of the feature and function of the hktxcn Service being used, the associated license identifier (SEN) and domain name, and the user id of the individual who is using the feature or function, the sizes and original filenames of attachments, and additional information required to detail the operation of the function and which parts of the hktxcn Services are being affected.

Analytics Information from Downloadable Products:

We collect analytics information when you use our Downloadable Products to help us improve our hktxcn Services. Our Downloadable Products contain a feature that sends information about the Downloadable Products on your systems. Some of the information collected is related to your usage of our features and functions, such as, some of the information collected is related to the operating environment, such as the JIRA version installed, the name and version of the Downloadable Product, and the customer SEN.

You can disable our collection of analytics information from Downloadable Products via the Administrator settings or by blocking collection at the local network level.

Installer Analytics, Software Updates & License Information from Downloadable Products:

During the installation of our Downloadable Products, the installer sends analytics information to to allow us to understand where in the installation process users are experiencing trouble or dropping out. Our Downloadable Products also communicate with servers for licensing purposes, as well as to check for updates and patches. Examples of information we collect for these purposes include the Atlassian‘ application installed, the name and version of the Downloadable Product and the server ID, SEN, and IP address of the customer instance.

Cookies and Other Tracking Technologies:

We use various technologies to collect information. We also collect information using web beacons (also known as “tracking pixels”). Web beacons are electronic images that may be used in our Websites, Cloud Services or emails that help us to deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon.

Personal Information we collect from other sources

Personal Information from third-party services: In order to provide you with certain services, we may obtain Personal Information from our third-party service providers to verify and confirm the information you have submitted.

 How we use your personal information

When we use your personal information, it will be (a) with your consent, or (b) for one of two basic purposes: (1) to operate our business and provide (including improving and personalizing) the products we offer, and (2) to send communications, including promotional communications.

Operating our Business. We use your information to provide and improve the products we offer and perform essential business operations. This includes operating the products, maintaining and improving the performance of the products, developing new features, conducting research, evaluating your suitability for employment opportunities, and providing customer support. Examples of such uses include the following:

•Providing the Products. We use your information to carry out your transactions with us and to provide our products to you. 
•Customer support. We use your information to diagnose product problems, and provide other customer care and support services. 
•Product Improvement. We use your information to continually improve our products, including adding new features or capabilities. 
•Security, Safety and Dispute Resolution. We use your information to protect the security and safety of our products and our customers, to detect and prevent fraud, to confirm the validity of software licenses, to resolve disputes and enforce our agreements. 
•Employment Opportunities. We use your information to evaluate your suitability for employment or recruitment opportunities.
Business Operations. We use your information to develop aggregate analysis and business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of our business. 
•Legal Obligations. We use your information as required by law. 
•Communications. We use your information to communicate with you and personalize our communications with you.

If your consent is the basis for our use of your personal information, then you have the right to withdraw your consent at any time. If you wish to withdraw consent, please email us in accordance with the “Contacting Us” section.

 With whom do we share your personal information

Our third-party service providers: Some of the services we provide require the involvement of our third-party service providers, such as web hosting providers, application development, maintenance, virtual infrastructure (including storage and backup), payment processor providers, communications providers, customer relationship management providers, background check providers; recruitment firms; and software providers. We have carefully selected these third-parties and have taken steps to ensure that your Personal Information is adequately protected.

We do not share your Personal Information with third-parties for their marketing purposes (including direct marketing).

Third-party applications: You may choose to make use of third-party Add-Ons in conjunction with hktxcn Services. Third-party Add-Ons are software written by third-parties to which you grant access privileges to your content (which may include your Personal Information). hktxcn’s Privacy Notice does not cover the collection or use of your data by third-party Add-Ons. You should examine the privacy policies governing each third-party Add-Ons.

Compliance with Laws and Legal Requests: We may disclose your Personal Information to a third-party if we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request.

Protection of hktxcn Services: We may disclose your Personal Information to a third-party, if we believe it is reasonably necessary to (a) to enforce our agreements, policies and terms of service; (b) to protect the security or integrity of hktxcn’s products and services; (c) to protect hktxcn, our customers or the public from harm or illegal activities; or (d) to respond to an emergency which we believe in the good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person.

Business Transfers: In the case of a sale, merger, consolidation, liquidation, reorganization, or acquisition, any acquirer will obtain your personal information subject to our obligations under this Privacy Notice.

With Your Consent: We will share your Personal Data with third-parties when we have your consent to do so.

 Data retention

We retain your personal information for the length of time required for the specific purpose or purposes for which it was collected, plus an additional twelve (12) months, which allows you to resume use of our services without loss of data.

We may be obliged to store some data for a longer time, for example, where a longer time period is required by applicable law. In this case, we will ensure that your personal information will continue to be treated in accordance with this Privacy Notice.

 Data security

We use reasonable organizational, technical and administrative measures to protect your Personal Information. Your Personal Information is limited to those who have a proper business need to access it, and those individuals will do so only in an authorised manner and will be subject to a duty of confidentiality.

hktxcn is hosted in Amazon Web Services (AWS) data centers. AWS has numerous security certifications and hktxcn implements many further security controls to safeguard data.

Encryption: Where data is transferred over the Internet as part of a Website or Cloud Services, the data transmitted using industry standard HTTPS using TLS.

Where Downloadable Products are used, responsibility for securing access to the data you store in the Downloadable Products rests with you and not hktxcn . We strongly recommend that administrators of Downloadable Products enable encryption in transit (e.g., HTTPS using TLS) to prevent interception of data transmitted over networks and to restrict access to the databases and other storage used to hold data.

Unfortunately, no data transmission or storage system is guaranteed to be secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by emailing us in accordance with the “Contacting Us” section. Please note that third parties, such as Atlassian, are not responsible for the privacy, security, or integrity of any information collected by us.

 International data transfers

Our products and services may be provided using resources and servers located in various countries around the world.

Your information may be transferred and processed by third-parties outside the country where you use our services, including to countries outside the European Economic Area (EEA), where the level of data protection may not be deemed adequate by the European Commission (i.e., where you have fewer rights in relation to your information).

We expect that our third-party service providers will comply with the terms of the European Union’s General Data Protection Regulation (GDPR), and that any international data transfers be made under a recognized basis such as the US-EU Privacy Shield, EU Standard Contractual Clauses, and/or Binding Corporate Rules.

If you wish to know more about international transfers for your personal data, you may contact us as specified below.

 Automated decision-making

At this time, we do not use any automated decision making processes. However, we reserve the right to make automated decisions, including using machine learning algorithms or other artificial intelligence, about our customers and website visitors in order to optimize the products and services offered and/or delivered.

 Your rights concerning your personal information

You have the following rights:

a. To review, change, or delete to your personal information

b. To object to direct marketing

c. To ask about how we are processing your personal information

d. To restrict our processing of your personal information

e. To have a copy of your personal information

f. To transfer your personal information from us to another person or business

Should you wish to exercise any of your rights, or if you should have any questions concerning your rights, please contact us using the information in Contacting Us section. We will respond within one month.


If you have any complaints about this Privacy Notice or are unsatisfied with any response we provided, you may complain to the supervisory authority in The People's Republic of China:

 Changes to the Privacy Notice

When we update this Privacy Notice, we will revise the update date at top of this page. Any changes to this Privacy Notice will become effective when we post the revised Privacy Notice. Your use of the services following these changes means that you accept the revised Privacy Notice.

 Contacting us































当我们使用您的个人信息时,它将是(a)经您同意,或(b)出于以下两个基本目的之一:(1)经营我们的业务并提供(包括改进和个性化)我们提供的产品,以及( 2)发送通信,包括促销通信。









保护汇科天下服务:如果我们认为合理需要(a)执行我们的协议,政策和服务条款,我们可能会将您的个人信息披露给第三方; (b)保护汇科天下产品和服务的安全性或完整性; (c)保护汇科天下,我们的客户或公众免受伤害或非法活动; 或(d)应对我们认为善意的紧急情况,要求我们披露资料,以协助防止任何人死亡或严重身体伤害。















我们希望我们的第三方服务提供商遵守欧盟通用数据保护法规(GDPR)的条款,并且任何国际数据传输都应在公认的基础上进行,例如美国 - 欧盟隐私盾,欧盟标准合同条款和/或约束公司规则。










E. 拥有您的个人信息的副本









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